Terms of Service

Veylorp™ is owned and operated by Shenzhen Fenfenke Technology Co., Ltd.

Legal Company Name: Shenzhen Fenfenke Technology Co., Ltd.
Business Address: Room 303, Block B, No. 4003 Longgang Avenue (Longgang Section), Nanlian Community, Futian Community, Futian Subdistrict, Longgang District, Shenzhen
Legal Representative: Chen Manhong
Customer Support Email: service@veylorp.com

Terms of Service

Effective Date: October 2026

These Terms of Service describe the conditions and guidelines for accessing and using the Veylorp™ website.

By visiting, browsing, or interacting with this website, users acknowledge that they understand and agree to follow these terms and the related policies provided by Veylorp™.

Veylorp™ is committed to maintaining a reliable, transparent, and professional online environment where visitors can access information and communicate with our support team.

Website Operator Information

Veylorp™ is a brand operated by:

Shenzhen Fenfenke Technology Co., Ltd.

The company is responsible for website operation, customer communication, and maintaining the service information presented through this platform.

Veylorp™ maintains consistent business information throughout its website to help customers clearly understand the organization responsible for operating this website.

Website Access and Usage

Users may access the Veylorp™ website for lawful purposes and in accordance with these Terms of Service.

By using this website, users agree to:

• Use website resources responsibly.

• Respect website functions and available information.

• Follow applicable website policies.

• Avoid activities that may interfere with website operation.

Veylorp™ reserves the right to maintain website security and protect the quality of the online experience.

Website Information

Veylorp™ makes reasonable efforts to provide clear and accurate information throughout the website.

Website content may include:

• Brand information.

• Product descriptions.

• Service details.

• Customer support information.

• Website policies.

Information may be updated when necessary to improve accuracy, reflect service adjustments, or enhance customer understanding.

Product Information

Veylorp™ provides product-related information to help customers better understand available products and related details.

Customers acknowledge that:

• Product images may appear slightly different due to display settings.

• Product descriptions are provided for general reference.

• Website information may be updated when improvements are required.

Veylorp™ continuously works to maintain useful and understandable product information.

Customer Communication

Veylorp™ values professional and effective communication with customers.

Customers may contact our support team regarding:

• Product questions.

• Website inquiries.

• Shipping concerns.

• Return requests.

• General service matters.

Customer Support Email:

service@veylorp.com

Customer Service Phone:

+86 15622056437

Customer Service Hours:

Monday to Friday, 8:00 AM – 10:00 PM

Customer Support Response Time:

Within 3 business days.

Shipping and Delivery

Shipping services provided through Veylorp™ follow the conditions described in our Shipping Policy.

General delivery information:

Estimated Delivery Time:

3–7 business days after shipment.

Customers should review the Shipping Policy for detailed information regarding delivery procedures and available assistance.

Return and Refund Service

Return and refund requests are handled according to the Veylorp™ Return Policy.

General service information:

Return Period:

30 calendar days after delivery.

Refund Processing Time:

7–10 business days after approval.

Customers should review the Return Policy for complete return procedures and applicable conditions.

Privacy Protection

Veylorp™ respects customer privacy and handles information according to our Privacy Policy.

We maintain responsible information practices designed to support website operation, customer communication, and service improvement.

Updates to Terms of Service

Veylorp™ may update these Terms of Service when necessary due to:

• Website improvements.

• Service adjustments.

• Operational changes.

• Applicable requirements.

Updated versions will be published on this page.

Contact Information

Brand Name: Veylorp™

Legal Company Name: Shenzhen Fenfenke Technology Co., Ltd.

Business Address: Room 303, Block B, No. 4003 Longgang Avenue (Longgang Section), Nanlian Community, Futian Community, Futian Subdistrict, Longgang District, Shenzhen

Legal Representative: Chen Manhong

Customer Support Email: service@veylorp.com

Customer Service Phone: +86 15622056437

Customer Service Hours: Monday to Friday, 8:00 AM – 10:00 PM